As a student at Heidelberg, you are given two IDs and passwords that are used to protect access to your personalized information:
Your Heidelberg NetID username (up to eight characters) and password are used to access your Heidelberg G Suite account (our email, calendaring and collaboration suite powered by Google), to log onto our campus ResNet and wireless networks, to print to any of the printers in our computing labs and to use the Canvas learning management system. Think of your Heidelberg NetID as your key to the campus network and the Internet.
Your OASIS ID (nine digits) and PIN are used to protect your OASIS access. OASIS, our Online Academic Support and Information System, gives you an online tool to use to register for classes, check your grades, update your academic plan, register your vehicle, etc. OASIS safeguards access to your academic information. You also use your OASIS access to activate or reset your Heidelberg NetID password (above).
To prepare your Windows computer for connection to the campus network:
1) You must have an up-to-date antivirus program installed on your computer. We recommend Sophos (Free Edition) or Windows Defender.
2) You must have all of Windows Updates installed. Windows Updates are freely available on all Windows based computers. These updates typically download and install automatically, but if you need to check manually, you can click Start > Settings > Update & Security > and click "Check for Updates."
To prepare your Apple computer for connection to the campus network, make certain macOS is up to date by opening System Preferences > Software Updates.
Note: So that you may get connected as quickly as possible, we recommend that you prepare your computer following the above steps before you arrive on campus. When you connect for the first time on campus, Safe Connect - Policy Key will be installed on your computer and it will analyze your system, making sure it meets these requirements. It will also assist you if you do not meet these requirements.
Through an agreement between Heidelberg and Microsoft, current students are able to download and install Microsoft Office 365 on up to five personal devices at no cost. This software can be used as long as you remain enrolled at Heidelberg.
University-owned computers in laboratories and classrooms across campus are already equipped with Microsoft Office 2016 / 2019.