Requesting Maintenance Work Orders

In cases of emergency maintenance, issues (i.e. water flood, building power outage, no heat in winter months), please contact the following:

  • Monday-Friday: 7:30 a.m.-5 p.m.) – call Krammes Service Center at 419-448-2390, 419-448-2391 or 419-448-2393
  • Weeknights, Weekends, & Holidays – call Campus Security at 419-448-2211

If you need service in your residence hall room, office or elsewhere on campus, please complete and submit the request form. Do not use this form for emergency requests.

Please be clear and specific when reporting the issue. Attach a photo if possible.

The online work order form is only monitored Monday-Friday: 7 a.m.-4 p.m.


Contact the CNIT Help Desk for Computer, Internet or Cable problems by completing and submitting this form.

Latest News & Announcements


Heidelberg is taking part in the President's All-In OAC Voting Challenge with a goal of increasin

Last chance to register for the Fifth Third Bank budgeting session on Tuesday, September 29 at 3:30 pm.

The Heidelberg COVID-19 dashboard is being updated regularly.

The Owen Center for Teaching and Learning
The next deadline for grants from the Pepsi Fund and the Martha and Ernest Hammel Student Research Fund to support student research and/or travel to professional conferences is October 1, 2020.
Keep the Castle Connected provides students a way to remain connected during quarantine. Student will have daily opportunities to connect with a Stoner Health and Counseling Center staff as well as other students. Students will be able to meet via Zoom and be presented with a brief Mindfulness activity and then engaged in a light hearted discussion/conversation. These sessions are not therapy sessions and are meant to allow students to remain connected to others on campus. Students will need to email