CNIT
Office
CNIT

CNIT Service Desk

CNIT is here to help!

Technology enhances and enriches the educational experience at Heidelberg University. CNIT's Helpdesk offers a wide range of IT Services to empower and support our students, faculty, and staff. All IT information and support requests must be submitted via a ticket before assistance is provided. Our online Service Desk enables users to:

Access Services

Log into CNIT's Service Desk using the "Sign in with Google" button and your @heidelberg.edu email address.

For classroom emergencies, please call 419-448-2088. Visitors/guests who need technology assistance may email helpdesk@heidelberg.edu

Contact CNIT Helpdesk

  • Online:  CNIT Service Desk
  • On the phone:  419-448-2088
  • In person:  Bareis Hall 309, open from 8 a.m. to 5 p.m. Monday-Friday

 

To access our online Service Desk on your phone or tablet, download the SolarWinds (CNIT) Service Desk App!

 

 

Contact Information

Peggy Ronski
Administrative Assistant

Bareis Hall 337
Tiffin, OH

419-448-2297
Hours

Mon-Fri: 8:00am - 5:00pm

Our Team

Kurt Huenemann
Associate Vice President for Information Resources, Assistant Professor of Computer Science
Bareis Hall 332
419-448-2351
Kurt H
Sean Joyce
Assistant Professor of Computer Science, CNIT Consultant
Bareis Hall 334
419-448-2016
sean joyce
William Marshall
IT Systems Administrator
Bareis Hall 306
419-448-2354
Will Marshall
Jeff Pocock
Systems Support Specialist
Bareis Hall 304
419-448-2355
Jeff Pocock
Tobey Robison
Director of Enterprise Applications
Bareis Hall 330
419-448-2367
Tobey R
Peggy Ronski
Administrative Assistant
Bareis Hall 337
419-448-2297
Peggy Ronski
Tori Smith
Help desk Support Technician
Bareis Hall 309
419-448-2346
tori smith