CNIT Service Desk

CNIT is here to help!

Technology enhances and enriches the educational experience at Heidelberg University. CNIT's Helpdesk offers a wide range of IT Services to empower and support our students, faculty, and staff. All IT information and support requests must be submitted via a ticket before assistance is provided. Our online Service Desk enables users to:

Access Services

Log into CNIT's Service Desk using the "Sign in with Google" button and your email address.

For classroom emergencies, please call 419-448-2088. Visitors/guests who need technology assistance may email

Contact CNIT Helpdesk

  • Online:  CNIT Service Desk
  • On the phone:  419-448-2088
  • In person:  Bareis Hall 309, open from 8 a.m. to 5 p.m. Monday-Friday


To access our online Service Desk on your phone or tablet, download the SolarWinds (CNIT) Service Desk App!



Contact Information

Peggy Ronski
Administrative Assistant

Bareis Hall 337
Tiffin, OH


Mon-Fri: 8:00am - 5:00pm

Our Team

Kurt Huenemann
Associate Vice President for Information Resources, Assistant Professor of Computer Science
Bareis Hall 332
Kurt H
Sean Joyce
Associate Professor of Computer Science, CNIT Consultant
Bareis Hall 334
sean joyce
Anthony Kniss
IT Generalist
William Marshall
IT Systems Administrator
Bareis Hall 306
Will Marshall
Megan Newell
CNIT Helpdesk Support Technician
Megan Newell
Tobey Robison
Director of Enterprise Applications
Bareis Hall 330
Tobey R
Peggy Ronski
Administrative Assistant
Bareis Hall 337
Peggy Ronski