Marketing & Communication Services
Marketing & Communication Services
Marketing & Communication Services (MCS) provides a framework for delivering consistent, accessible and timely information that enhances and improves the University’s brand image.

Our goal is to strengthen relationships with students (prospective and current) and their families, faculty and staff, alumni, community and donors. In short, the goal is to show and tell the Heidelberg story.

What We Do

  • Marketing: Develop strategies to help the University strengthen enrollment, enhance the brand and advance the University’s strategic goals.
  • Publications: Manage print and electronic publications through conception, design, proof, print and distribution phases.
  • Web Services: Develop and maintain web applications to ensure quality experiences for various user groups. Create, edit and organize website content and visual components.
  • Media Relations: Disseminate information in a coordinated and consistent fashion to build positive awareness of Heidelberg at the community, state and national levels. Develop PR plans and press releases.
  • Social Media: Capture university activity and promote engagement with current students, alumni, prospective students, faculty and staff through social media outlets.
  • Photography: Maintain and expand a collection of photographs of people, facilities and events.
  • Institutional Identity: Maintain a set of guidelines (graphic standards, web guidelines, social media policies and editorial style guide) to assist university departments with creating quality and consistent publications and communication materials.
  • Editorial Services: Writing and editing assistance and general editorial guidance for select written and electronic publications; leadership role in communications for the Office of the President.

What We Can Do For You

  • News: Front page story, department news story, news release, Nota Bene story
  • Social Media: Posts to Facebook, Twitter, Instagram
  • Photography: Event coverage, photo shoot
  • Website: Update webpage, create web tiles, calendar events, create forms (survey, registration)
  • Print Project: Invitations, posters, brochures, magazine/books
  • Graphic Design: Logo, TV tile
  • Ads: Newspapers, yearbooks

Reach Out to Us

  • Work Request Form - The first step to working with us on a project.
  • Social Media Takeovers - Students, faculty and staff, and alumni can apply to run the Heidelberg social media accounts.
  • Directory Update - Update your bio, title, and contact information.
  • Alumni Success - When you hear from former students, tell us about their career success. 

Contact Information

University Hall
310 E. Market St.
Tiffin, OH 44883


Mon - Fri: 8:00am - 5:00pm

Our Team

Tony Bourne
Vice President for Enrollment Management & Marketing
University Hall C111
Tony Bourne
Neil Carrier
Web Manager
University Hall
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Lexi Fodor
Graphic Designer
University Hall 218
Angela Giles
Senior Writer
University Hall 218
Angie Giles
Rachel Hiser
Associate Director of Communication
University Hall 218
RAchel Hiser
Rick Sherlock
Director of Branding & Marketing
University Hall
rick sherlock