Owen Center for Teaching & Learning
Owen Center for Teaching & Learning

Academic Support & Writing Center

No matter your academic background, at some point you'll need help and guidance during college. All Heidelberg University students are welcome to take advantage of:

  • Supplemental Instruction: Supplemental Instruction (SI) support promotes student-centered learning through small-group study and review sessions! SI support is provided for high-risk, gateway, and challenging courses at Heidelberg. SI Leaders provide learning assistance and strategies to increase student confidence and academic success. Select the “Supplemental Instruction” tab, above, to learn more.
  • Academic Coaching: Academic Coaching is a personalized, one-on-one experience designed to aid students with the “nuts and bolts” of academic success. Academic Coaches assist their fellow Heidelberg students with skills such as academic success planning and goal setting, study skills, and time management. Select the “Academic Coaching” tab, above, to learn more.
  • Writing Center: At the Writing Center, trained Writing Consultants offer individual writing assistance for all Heidelberg University classes, at all stages of the writing process. The Writing Center mission is to aid students in developing the skills to think and work independently on future writing projects. Select the Writing Center tab, above, to learn more.
  • On-going Events:
    • Small-Group Academic Coaching: Weekly group meeting open to all students. Participants share academic experiences and assigned group leader will provide feedback and small-group work activities to build academic confidence and skills. Drop-ins are welcome; attendees who use WCOnline to sign up can suggest topics to be addressed. Sign up on the Academic Coaching schedule.
    • Peer Connect Working Group: Weekly group meeting open to all students. Students lacking academic confidence are encourage to attend; attendees will share experiences in a low-stress environment and tackle the following:

      -Goal-setting, self-care, communication and accountability exercises
      -Discover and improve upon academic strengths
      -Explorations of low academic confidence, stress, ADHD, and learning disabilities on academic success
      -Referral skills and connection to resources at Heidelberg University and beyond

      Stoner Health & Counseling Center and the Owen Center for Teaching & Learning will facilitate these sessions. Drop-ins are welcome; attendees who use WCOnline to sign up can suggest topics to be addressed. Sign up on the Academic Coaching schedule.

Academic Coaching is a personalized, one-on-one experience designed to aid students with the “nuts and bolts” of academic success. Trained, academically successful Heidelberg students serve in a peer role as Academic Coaches to assist their fellow Heidelberg students with skills such as academic planning and goal setting, study skills, and time management. They also serve as resource and referral guides, and offer information to students regarding further advising, career, and academic support services.​

Hours & sign-up info

  • Click here to see the Academic Coaching schedule and sign up to meet with an Academic Coach; select the “Academic Coaching” schedule when you log in.
  • Fill out this form if you want to request an Academic Coach for a time not listed on the Academic Coaching schedule.

Online resources

  • Visit our Moodle to see all of our Academic Coaching success and strategy guides! Feel free to download and print them.

Academic Coaching Frequently Asked Questions

When should I visit an academic coach?
Most students can benefit from academic coaching, but you should particularly consider visiting an academic coach if your academic skills (note-taking, testing, active listening skills, study skills, and/or time management) are beginning to impact your confidence and/or success in one or more courses.

What if I have no time to meet with an Academic Coach?
What if the listed Academic Coaching hours don’t match up with my free time? Simply fill out this form! We’ll be in touch soon.

What should I bring to a coaching session?
At a bare minimum, note-taking supplies will be helpful! If you have particular questions or concerns you want to address with your Academic Coach, consider writing them down and bringing them to the session.

What are other sources of help?
Use WCOnline to check out the Writing Center for writing assistance, and the Supplemental Instruction schedule for course-specific assistance. For a one-on-one chat about next steps for academic support, please contact the Academic Support Coordinator.

Supplemental Instruction (SI) support promotes student-centered learning through small-group study and review sessions! SI support is provided for high-risk, gateway, and challenging courses at Heidelberg. At SI Sessions, SI Leaders provide learning assistance and strategies to increase student confidence and academic success. SI Leaders also work closely with faculty teaching supported courses in order to streamline the academic support process.

SI-Supported Courses for Fall 2018 and Spring 2019:

  • Accounting 201: Financial Accounting
  • Biology 123 and 124: Biology I and II
  • Chemistry 111 and Chemistry 112: General Chemistry I and II
  • Mathematics 090: Mathematics Refresher
  • Mathematics 114: Amazing Mathematics
  • Mathematics 121: Elementary Functions
  • Psychology 101: General Psychology

Hours & sign-up info

Click here to see the SI Session schedule and sign up! Select the “Supplemental Instruction” schedule when you log in.

Supplemental Instruction Frequently Asked Questions

When should I visit Supplemental Instruction sessions?
All the time! SI is designed to help all students review and find new approaches to complex course material, so all students can benefit. Studies show that when students visit more SI Sessions, they are more confident with the material and more likely to attain higher course grades.

Will my instructor or coach know that I’ve attended SI?
Only if you tell them! SI Session attendance is reported only to the Academic Support Coordinator; it’s important to maintain a distinction between class attendance (for credit) and the SI Session.

What if SI isn’t offered for my course? / What are other sources of help?
Consider meeting with an Academic Coach to address academic success skills, and think about attending our ongoing academic coaching events (such as Peer Connect Working Group or Small Group Academic Coaching). You can also meet with the Academic Support Coordinator to discuss your course-specific concerns and explore other support options.

At the Writing Center, trained Writing Consultants offer individual writing assistance for all Heidelberg University classes, at all stages of the writing process. Our goal is to aid students in developing the skills to think and work independently on future writing projects.

Hours & sign-up info

  • Make appointments on the Writing Center schedule at heidelberg.mywconline.com
  • Monday-Friday 12:00PM-7:00PM
  • Sundays 12:00PM-5:00PM

Drop-ins are welcome, but students with appointments are given priority! Please note that at certain times of the semester, the Writing Center is busy and students who bring in papers the day before they are due may find that the Consultants cannot give them the time they need. Students are encouraged to schedule their appointments early in the writing process.

Location

  • Every Monday: Saurwein 232
  • Tuesday-Sunday we’re located in Campus Center 313: The Owen Center

Writing Center Frequently Asked Questions

When should I visit the Writing Center?
At any stage in your writing process! Many students visit a few times throughout the stages of their writing assignments, from brainstorming to “final check”.

What happens in a Writing Center visit?
You will meet one-on-one with a Writing Center Consultant (a student peer who has completed Writing Center training). You can expect to discuss your paper with this knowledgeable, friendly peer, who will help you to make decisions and changes to your writing assignments and suggest best practices for your writing process. They may help you to review your assignment prompt(s), read the paper out loud, and plan next steps for you to work on independently.

Will my instructor or coach know that I’ve visited the Writing Center?
Generally, no; when instructors require students to visit the Writing Center for a specific assignment, they may formally request visit records. In that case, we will send the instructor complete visit notes. You will always receive an emailed copy of your visit notes after each Writing Center session, and should feel free to forward this information to your instructor.

Which classes can the Writing Center help with?
The Writing Center offers writing assistance for all Heidelberg University classes. You can check the informational guide at the top of the Writing Center schedule to see Consultant majors and specialties.

What if I have no time to come to the Writing Center?
Please contact the Academic Support Coordinator regarding alternative scheduling options.

Overview of Services

The following services are offered on a routine basis throughout each semester; schedules and availability are accesed through the Owen Center’s online scheduling system at heidelberg.mywconline.com.

  • Supplemental Instruction: Supplemental Instruction (SI) support promotes student-centered learning through small-group study and review sessions! SI support is provided for high-risk, gateway, and challenging courses at Heidelberg. SI Leaders provide learning assistance and strategies to increase student confidence and academic success. SI-Supported courses for Fall 2018: ACC 201, BIO 123, CHM 111, MTH 090, MTH 114, MTH 121 & PSY 101.
  • Academic Coaching: Academic Coaching is a personalized, one-on-one experience designed to aid students with the “nuts and bolts” of academic success. Academic Coaches assist their fellow Heidelberg students with skills such as academic success planning and goal setting, study skills, and time management. Also offered:
    • Small Group Academic Coaching: Participants share academic experiences and concerns, and the Academic Coach will provide feedback and small group work activities to help participants set goals, build academic skills, and improve student self-confidence.
    • Peer Connect Working Group: Participants meet over breakfast in Hoernemann Refectory and tackle the following: goal-setting, self-care, and accountability exercises, active listening and communication activities, discovery and improvement of academic strengths, and explorations of low academic confidence, stress, and learning difficulties.
  • Writing Center: At the Writing Center, trained Writing Consultants offer individual writing assistance for all Heidelberg University classes, at all stages of the writing process. The Writing Center mission is to aid students in developing the skills to think and work independently on future writing projects.

Academic Support Resources & Forms

Click on any of the links to access resources and forms.

  • Refer a student to Academic Coaching: our Academic Coaching staff works one-on-one with students to develop academic success strategies. After you complete the request form, an Owen Center representative will reach out to the student in question.
  • Request an Academic Coaching classroom visit: our Academic Support Coordinator and/or Academic Coaching staff will visit your classroom on selected dates and provide presentations, activities, and discussions on the following.
    • Testing Strategies & Test Anxiety: participants will learn general testing strategies, best practices for test preparation, and techniques for understanding and coping with test anxiety.
    • Time Management Tips: this session presents strategies for time management, provides suggestions for apps and materials to ease into the habit of time management, and addresses how to avoid some common procrastination or ineffective time management pitfalls.
    • Note-taking Strategies: participants will learn about different methods of note-taking, as well as the benefits of taking notes with different media, how to effectively review and organize notes, and how to take notes on a confusing lecture.
    • Effective, Active Listening: this workshop addresses skills for paying attention, focusing, determining and responding to the main points of lecture-based classes.
  • Request a Writing Center Classroom visit: our Academic Support Coordinator and Writing Center Consultants will visit your classroom on your selected dates and provide presentations, activities, and discussions on the following:
    • Writing Center introduction: 10-15 minute overview of Writing Center mission, services, and how to access resources
    • Thesis Statement Review & Practice: 20-40 minutes of discussion and activities to help students better understand the components of a good thesis statement. Students will create their own thesis statements for upcoming writing assignments
    • Brainstorming & Drafting Workshop: 45-60 minutes of discussion and activities to help students begin outlining and planning a writing assignment
    • APA Workshop: 20-40 minute overview of APA style, with citation practice and in-class activities
    • MLA Workshop: 20-40 minute overview of MLA style, with citation practice and in-class activities
    • Writer's Retreat: reserves Writing Center services and assistance for their courses for 1-3 hours; with the form of a study group or writer’s retreat, students attend to work on writing projects as a group. Writing Center Consultants will be available to facilitate.
  • Request Study Group Facilitation: our Academic Support Coordinator will visit your classroom, explain best practices for effective group study, and assist class in selecting study group times, reserving study space(s), and establishing study group roles such as note-taker, time-keeper, etc.

Writing Center Information & Syllabus Statement

Please consider including the following statement and hours information on your syllabus and/or relevant writing assignment prompts.

Writing Center Syllabus Statement

Due to the writing components of this course, I encourage all students to take advantage of the many services offered by the Writing Center. Writing Center Consultants are trained to offer individual writing assistance for all Heidelberg University students. You can visit at any stage of the writing process, from brainstorming to perfecting a final draft.

Hours & Appointment Policy

  • Make appointments on the Writing Center schedule at heidelberg.mywconline.com
  • Monday-Friday 12:00PM-7:00PM
  • Sundays 12:00PM-5:00PM

Drop-ins are welcome, but students with appointments are given priority! Please note that at certain times of the semester, the Writing Center is busy and students who bring in papers the day before they are due may find that the Consultants cannot give them the time they need. Students are encouraged to schedule their appointments early in the writing process.

Location

  • Every Monday: Saurwein 232
  • Tuesday-Sunday we’re located in Campus Center 313: The Owen Center
Visit the Writing Center moodle to access writing guides and handouts

Frequently Asked Questions

What if a course isn’t supported by Supplemental Instruction?
What other tutoring or support options are available? Consider referring students to Academic Coaching and/or the Academic Support Coordinator to discuss course-specific concerns in more detail. Supplemental Instruction supports historically difficult or prerequisite courses that typically have a DFW rate of 25% or higher. Often, when students are struggling in other courses, they could benefit from the assistance of Academic Coaching or other kinds of support.

I want to know if my students have used Academic Coaching, the Writing Center, or Supplemental Instruction. How can I get this information?
You may find that your students voluntarily self-report their visits. Our policy is to maintain student anonymity so that all students may access all resources without privacy concerns or anxiety regarding academic achievement. We ask that instructors and coaches respect student’s privacy, and refrain from asking students about attendance and visit habits, as well.

However, you may contact the Academic Support Coordinator and receive the following information:

  • For coaches: percentage of team that has visited weekly and to date
  • For faculty: percentage of class that has visited weekly and to date

In addition, all students who visit Academic Coaching, Supplemental Instruction, and the Writing Center receive an emailed visit report; students may choose to forward you these visit reports as proof of their good academic habits.

I’ve required my students to visit the Writing Center, and it counts for part of their grade. How do I get visit records?
Students in these courses have voluntarily agreed to have their visit records shared, and are exempt from the policy detailed above; email ltompkin@heidelberg.edu to request visit records.

Are any of your resources (handouts, guides, presentations) online?
Yes, all of them! Visit the Academic Support & Writing Center Moodle to see all of our uploaded guides on everything from MLA style to note-taking skills. Feel free to repost, print, and distribute.

 

Contact Information

Courtney DeMayo Pugno

Campus Center 314

419-448-2510
Hours

Mon - Fri: 8:00am - 5:00pm

Our Team

Lindsey Baumgartner
Academic Advising Specialist
Campus Center 308
419-448-2496
Lindsey B
Amy Hammitt
Administrative Assistant
Courtney Pugno
Executive Director of the Owen Center
Pfleiderer Hall 203
419-448-2510
Courtney